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Free Shipping Over $59
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Standard online and phone orders require 3 to 5 business days to process, prior to shipment. If any item in an order is not available, a member of our customer service team will contact you to discuss substitution or back-order options.
All sales are final Items that are returned without a return authorization will be refused. As a food facility, we are unable to accept returns on the following products:
Other non-refundable products:
Please report any breakage or damage to the carrier:
Please do not return any broken or damaged items to us without first contacting the carrier to file a claim. We must receive notice of damage within 10 days of delivery. Please be sure to keep all packaging, as UPS may require inspection of the original packaging prior to paying claim.
Ground shipments may take between 5 to 7 days to reach you, depending on your location. If you are in need of expedited shipping, you may request that a rush be added to your order (if eligible) or you can opt for 2nd Day or Next Day Shipping. Please be advised that these shipping methods require additional fees. Pricing on air shipments may be quoted prior to shipment.
Free shipping offer valid on Standard Shipping within the contiguous United States. Order shipping to Alaska and Hawaii subject to UPS calculated rates.
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at service@thetailgatefoodie.com within a 7 days time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at service@thetailgatefoodie.com with photos of wrong/damaged items and we’ll sort that out with you.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days
[Covid-19] When will I get my order? Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. It’s difficult to predict the shipping times.
We work with an on-demand order fulfillment company with facilities worldwide!
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at service@thetailgatefoodie.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at service@thetailgatefoodie.com
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at service@thetailgatefoodie.com within a 7 days time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at service@thetailgatefoodie.com
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at service@thetailgatefoodie.com with photos of wrong/damaged items and we’ll sort that out with you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at service@thetailgatefoodie.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
All policies listed above are subject to change and are at the discretion of The Tailgate Foodie. If any questions are not answered here, please reach out to us at service@thetailgatefoodie.com.
This sauce goes great on everything. Just polished off a pulled pork sandwich dripping with it.
This spice blend is delicious on Burgers. It adds a great flavor and tastes awesome! I have also put it on Potatoes as well! It's an all-around great blend! Definitely would recommend!
Best BBQ sauce I've ever used! Shredded chicken sandwiches with this sauce is amazing!
Was a gift for my dad. He likes that now he can keep his recipes in one place.
So much yum.
