Ground shipments may take between 5 to 7 days to reach you, depending on your location. If you are in need of expedited shipping, you may request that a rush be added to your order (if eligible) or you can opt for 2nd Day or Next Day Shipping. Please be advised that these shipping methods require additional fees. Pricing on air shipments may be quoted prior to shipment.
Free shipping offer valid on Standard Shipping within the contiguous United States. Order shipping to Alaska and Hawaii subject to UPS calculated rates.
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at service@thetailgatefoodie.com within a 7 days time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at service@thetailgatefoodie.com with photos of wrong/damaged items and we’ll sort that out with you.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days
[Covid-19] When will I get my order? Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. It’s difficult to predict the shipping times.
We work with an on-demand order fulfillment company with facilities worldwide!
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at service@thetailgatefoodie.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
